Our office is based in West Hollywood, CA. All of our products are shipped directly from our foreign warehouses and are consolidated in our main warehouse in Los Angeles, where they are then shipped to you.

We accept Visa/MasterCard/American Express and Discover

We typically ship orders within 1 to 3 business days after receiving an order.

Orders within the United States should be received within 3 and 8 days after being placed. It takes 1-3 business days to process an order and another 1 to 5 days for shipping, depending on your location.

Please contact us within 7 days of receipt of the shipment to let us know of the damaged item. We will provide a replacement or credit/refund for the product. We will ask to see a photo of the item and may request for the item to be returned to us.

Our preferred method of contact is via our live chat. You can also send us a message via our “Contact Us” Page link

Yes, You may sign up for a wholesale account via are Direct link here

Our minimum wholesale order is $100. Most items have a minimum quantity order as well.

We ship via FedEx, UPS and USPS, which ever is cheapest. Shipping is typically between 10%-15% of your order total.

One Tambon has gone green and paper catalogs are no longer available.

There are No returns or exchanges on retail purchase. Wholesale customers may return items on their first order only. Products must be returned in their original condition with product tags and packaging. Please contact us for more details.

At this time we are not taking custom orders however, we may be able to source a similar item from within our artisans’ group collective.

Currently, we only ship internationally to wholesale customers.

You can download product images from this site and use these images only for the purpose of promoting the products that you’ve bought from us.